FAQ

Still have questions? Please feel free to contact us.

Website Design Questions

What does a simple website design cost?

The cost of a simple (one page) website design without eCommerce is $500. For many people that is more than enough. You still get all the great premium features with our hosting and maintenance packages.

How can you offer custom secure designs for such a low cost?
We’ve cracked the code on efficiency! By managing the technical platform and maintenance centrally, we cut out the wasted time and bloat that expensive agencies charge for. We pass those savings directly to you. You get a premium, secure, and custom-designed website for a fraction of the time and expense, giving you incredible value and a professional edge over your competitors.
Do I have to pay for extra for images on my website?

No, all images you need we either purchase for you or you provide. Many clients like us to use their own images. But, some would rather allow us to find good images.

We always purchase royalty-free images for your website.

Are your websites responsive?

Absolutely. We have great tools to allow us to make your website responsive. We can use the natural responsiveness available, right out-of-the-box, or we can build a completely different view for your mobile website.

Why do you use WordPress?

We believe in the WordPress open-source project. 

WordPress is developed by a collection of contributors. Open-source projects are typically free, with large communities. The users who take part in this community are  beta testers or simple brand advocates.

WordPress is at an advantage due to its blogging roots. It is known for having SEO built in. In fact, WordPress automatically generates title tags and meta descriptions for all of your pages and posts.

What happens if I need to make changes or updates after the site is live?
We are in this for the long haul with you! Unlike other services that leave you high and dry after launch, our maintenance services mean we are always here to support you. Whether you need to update a phone number, change a service listing, or refresh your photos, we handle those changes quickly. It saves you the frustration of doing it yourself and ensures your site always looks perfect!

Website Hosting Questions

What exactly is website hosting, and why does it matter where my site lives?
Think of your website like a house—hosting is the land it sits on! If that land is shaky or unsafe, your beautiful house is in trouble. At Gulf Coast Web Net, we provide premium, solid ground for your online presence. We ensure your site lives on a high-performance server that keeps it running fast and smooth, so your customers always get the best experience possible!

Why shouldn't I just go with the cheapest hosting plan I can find online?
Great question! Those “bargain bin” hosting plans usually cram thousands of websites onto one slow, overloaded server. It’s like trying to run a business in a crowded, noisy room. Our hosting is optimized specifically for speed and reliability. We give your site the room it needs to breathe and perform, ensuring your visitors don’t bounce because of slow load times. It’s a VIP experience for a fraction of the usual cost!

If I need to make changes, do I have to learn how to use the hosting control panel?
No way! We built our service specifically so you never have to learn a single line of code or navigate a complex dashboard. If you want to add a blog post or swap a photo, our system makes it super easy. For everything else, just let us know what you need! We take care of the changes for you, saving you time and frustration. We are your partner in this, not just a service provider!
Do I have to handle technical updates or fix things if the server goes down?
Absolutely not! That’s the beauty of our service—we handle 100% of the heavy lifting. You’ll never have to stare at a confusing control panel or worry about a plugin breaking your site. We manage all the software updates, server maintenance, and technical tweaks behind the scenes. You just focus on running your amazing business, and we’ll make sure the lights stay on!

Domain Name Questions

Do I need to figure out how to buy a domain name before I call you?
Nope! You can cross that chore right off your list. We are all about saving you time and stress. If you don’t have a domain yet, we can hunt down the perfect one and register it right along with building your custom site. We handle all the technical setup so you can focus on running your business!

I already bought a domain from a big registrar. Can I still work with you?
Absolutely! That’s fantastic news. We’ll just need a few details to point that domain over to our super-secure servers. You keep the name you love, and we’ll give it a custom, professional home on the web without you needing to learn a single line of code.

Is buying a domain expensive?
Great news—it’s usually cheaper than a nice lunch! Most standard domains are very affordable, typically around $25 to $35 a year. We believe in being totally transparent with costs, so we’ll help you pick a name that works for your brand and your wallet.
What’s the difference between a domain and the website hosting you provide?
Think of your domain as your street address and our hosting service as the actual building where your business lives. You need the address so people can find the building! We take care of the heavy lifting—the hosting, backups, and security—so your digital ‘building’ is always safe, clean, and open for business.
Who actually owns the domain if you register it for me?
You do! Even if we help you register it to save you the hassle, that name belongs to you. We aren’t into holding assets hostage. We’re here to be your partner in growth, handling the updates and maintenance while you stay in full control of your brand!

Security Questions

I'm worried about hackers and losing data. How do you keep my site safe?
We take security super seriously so you can sleep soundly at night! Our service includes robust security protocols to lock down your site against threats. Plus, we handle regular, automatic backups of your entire website. If anything ever happens, we can restore your site in a heartbeat. You get total peace of mind knowing your digital storefront is secure and monitored by pros.

Do I need to worry about running software updates or patches myself?
Absolutely not! That’s one of the biggest perks of partnering with Gulf Coast Web Net. We handle all the nitty-gritty technical maintenance, security patches, and software updates for you. You never have to log in to a confusing dashboard or stress about clicking the wrong button; we handle the heavy lifting so you can focus entirely on running your organization.

What happens if something goes wrong or my site accidentally breaks?
Don’t panic—we’ve got your back! We perform redundant, daily or weekly backups of your entire website. If a gremlin gets into the system or a change causes a hiccup, we can instantly restore your site to a previous, perfectly working version. It’s like having a time machine for your website, and it’s all included in our service!
Is this level of security expensive?
Here’s the best part: it’s incredibly affordable! We believe top-tier security shouldn’t break the bank. By bundling custom design, hosting, and ongoing security maintenance into one low monthly rate, you get enterprise-level protection for a fraction of the time and expense it would take to hire an IT team. It’s total peace of mind at a price that makes sense for small businesses and non-profits!
Will my customers see a 'Not Secure' warning on their browser?
No way! We ensure every single site we manage is equipped with a valid SSL certificate—that’s what gives you that reassuring little padlock icon in the address bar. This encryption keeps data private and tells your visitors (and Google!) that your business is trustworthy, legitimate, and professional.

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